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After-Sales Service

Shuntec understands the importance of keeping the Air energy heat pump dryer machine equipment running in its top condition for continuous production. We offer dependable aftermarket services to help our clients reduce dryer downtime and increase production efficiency.

shuntec service

01 – Installation

We all know that efficient installation work could greatly reduce dryer downtime. Before shipping, we will make consultations and assessments with our customers to see if installation services are needed. Shuntec’s installation team is available to supervise the assembly and installation whenever the dryers arrive at your facility.

02 – Maintenance

We comprehend the ripple effect which will cause dryer unplanned downtime. By simple routine maintenance tasks, we can minimize unplanned downtime. For every Air energy heat pump dryer built-in Shuntec, we have engineered and built up a series of maintenance procedures including maintenance instruction, maintenance recording chart, and even a video showing our customers how to do machine maintenance, to ensure maximizing machine performance.

03 – Replacement

We and our partners can directly offer high-quality, original hydraulic and electrical replacement parts for all our Air energy heat pump dryer machines, including Integral Dryer、Split Dryer、Dynamic Mesh belt Dryer、Open and Close Integrated Dryer、Direct Heating Dryer, and so on. Whenever you need a component part for your press machine, get it directly and quickly from us.

04 – Repair

Every dryer built at Shuntec enjoys life-long industry-leading engineering support. When the dryer’s down and nothing you could do to bring it back to work, our repair team is available for overseas engineering support. The after-sales customer service team is 24 hours online. Consult a Shuntec after-sales engineer about your problem with the press in detail, and you’ll be impressed by our fast responsiveness.